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Vakilo

Privacy Policy

Last Updated: 1 January 2026

We respect and protect your personal information.

1. Introduction

Welcome to Vakilo. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website services. By accessing or using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect different types of information including:

  • Personal Information (Name, Email Address, Phone Number)
  • Account Information (Login credentials, profile details)
  • Device Information (Device type, OS version, unique device identifiers)
  • Usage Data (App interactions, features used)
  • Consultation Information shared with advocates or professionals

3. How We Use Your Information

The collected data may be used for the following purposes:

  • To provide and maintain our services
  • To connect users with legal professionals
  • To process consultations and service requests
  • To send notifications and service updates
  • To improve app performance and user experience
  • To comply with legal obligations

4. Data Sharing and Disclosure

We do not sell or rent your personal information. However, we may share information in the following situations:

  • With verified legal professionals to provide consultation services
  • With service providers that help operate our platform
  • When required by law or legal process
  • To protect rights, safety, or prevent fraud

5. Data Security

We implement industry-standard security measures including encryption, secure servers, and access controls to protect your personal information from unauthorized access, misuse, or disclosure.

6. Third Party Services

Our application may integrate third-party services such as payment gateways, analytics providers, and push notification services. These services may collect information according to their own privacy policies.

7. User Rights

Users have the right to access, update, or request deletion of their personal data. If you wish to exercise these rights, please contact us using the details provided below.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have any questions about this Privacy Policy, you can contact us at:

Email: support@apnapayment.com